An always-on contact-centre QA agent that transcribes, scores and risk-flags every call across a 120-agent floor — moving the QA team from sampling to curation.
Proof, grounded.
Every case study below is indexed in our RAG — the agents cite them directly.
Showing 10 of 10 case studies
A HIPAA-compliant protocol summarisation and Q&A agent — every answer cited, every retrieval logged, deployed inside the client's own VPC.
A playbook-aware contract review agent that drafts the obvious and surfaces fallback positions — counsel always reviews, every suggestion is auditable.
A live, multi-signal lead scoring and next-best-action system embedded inside Salesforce and HubSpot — built on data plumbing first, model second.
A retrieval-grounded writing co-pilot that scored every draft against brand pillars and cited the assets behind every line — earning a brand team's trust.
A programmatic SEO publishing pipeline with editorial gates that scaled output 40x while protecting domain authority and brand voice.
A retrieve-rerank-explain pipeline that turned a keyword-driven talent marketplace into a live, contextual matching engine recruiters and candidates both trust.
A universal LLM-based invoice extractor that handles 11 languages and 30+ vendor formats with strict schema validation — replacing a graveyard of per-vendor parsers.
An always-on meeting intelligence agent that turns recordings into structured briefs, owned action items and a cited, searchable decision archive.
An agentic invoice processing system that ingests, extracts, three-way matches and routes invoices for human review — without touching the client's existing ERP.